Issue details

Decision type: Non-key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 05/08/2022

Decision due: 5 Aug 2022 by Portfolio Holder - Homes and Health
Reason: To ensure that Newark & Sherwood District Council have an appropriate, consistent and fair mechanism to redress where housing services fall short of expected standards in line with Housing Ombudsman Service best practice guidance

A Compensation Policy has been drafted and approved by Senior Leadership and Tenants to help tenant claim compensation for recovery of avoidable costs incurred.

Lead member: Portfolio Holder - Homes and Health

Contact: Suzanne Shead Email: suzanne.shead@newark-sherwooddc.gov.uk.