Decision details

Managing Unreasonable Behaviour Policy

Decision Maker: Leader - Portfolio Holder Strategy, Performance & Finance

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes

Purpose:

To seek a Portfolio Holder decision on the revised Managing Unreasonable Behaviour Policy

Decision:

AGREED that the revised Managing Unreasonable Behaviour Policy is approved.

Reasons for the decision:

To ensure the Policy remains up to date and meets the requirements of the Housing Ombudsman Complaint Handling Code.

Alternative options considered:

No alternative options available

Publication date: 30/07/2024

Date of decision: 30/07/2024

Effective from: 03/08/2024

Accompanying Documents: