Decision details

The report provided the Committee with the urgency decision that had been taken to secure urgent delegated approval tooffer a one-off £30 introductory offer to everyone who had taken up the offer for Garden Recycling and not just residents who were subscribers during the original service reductions. 

The introductory offer had been introduced because the garden recycling collection had been interrupted by the first lock down through Covid 19 and following many complaints communications had been put out by the authority that promised a reduction in charge for the 2021/22 financial year in recompense. This also encouraged customers to remain a subscriber rather than cancel.  Due to software restrictions, that could only administer one level of charge at a time and the fact that this was an ideal time to push for more customers, it was proposed that a one-off £30 introductory offer be offered to everyone and not just residents who were subscribers during the original service reductions.

           AGREED (unanimously) that the urgency item be noted.